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Terms and Conditions That Govern Your Account

These terms set out what you agree to when you open and use a 6r77m account — covering deposits through bKash, Nagad, and Rocket, how your account is managed, and the rules that apply to all activity on the platform.

Account eligibility rulesbKash, Nagad, Rocket wallet conditionsWithdrawal and verification termsAccount suspension policyJurisdiction-dependent access
6r77m Terms and Conditions That Govern Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If anything in these terms is unclear, or you want to raise a concern about how they have been applied to your account, there are three ways to get through to us. We aim to respond to terms-related queries within one business day. For wallet disputes involving bKash, Nagad, or Rocket transactions, have your transaction reference number ready before you get in touch — it speeds up the review considerably.

Live Chat Reach our account support team directly through the live chat window in your account dashboard. Available for terms queries and wallet dispute escalations.
Email Support Send a detailed query to our support address found in your account settings. Include your account ID and the relevant transaction reference for wallet issues.
Account Help Centre The Help Centre in your account covers common terms questions, the withdrawal verification process, and what happens when an account is flagged for review.
HOW WE HANDLE COMPLIANCE

Account Security and Terms Enforcement

We take account integrity seriously. These terms exist to keep the platform fair for everyone using it — not to create barriers. Here is how we handle the areas that matter most to your account.

Wallet Verification

We verify that your bKash, Nagad, or Rocket number matches your registered account before processing any withdrawal. This step protects your funds from misdirection.

Account Security

Your account is protected by OTP verification at login. If you notice unusual activity, contact support immediately — we can freeze the account while we investigate.

Data Retention

We retain account and transaction records in line with applicable requirements. You can request a summary of your transaction history through the account settings panel.

Terms Change Requests

If you believe a term has been applied incorrectly to your account, raise it through live chat or email. We review every formal dispute and respond with a written outcome.

Common Questions About These Terms

Below are the questions we hear most often about how these terms work in practice. If yours is not covered here, use the live chat or email paths listed above.

We require withdrawals to go back to the same wallet used for the deposit where possible. Mixed-wallet withdrawals require a manual review — contact support before requesting one.

Yes. We may update the terms at any time. The revised version replaces all prior versions on the date it is posted. Continued account use means acceptance of the current terms.

Eligibility depends on your local law and the regions we support. If your region becomes ineligible, we will notify you and follow the account closure process set out in the current terms.

You have seven days from the transaction date to raise a dispute. After that window, we may not be able to investigate effectively. Have your bKash, Nagad, or Rocket reference ready.

No. These terms require that the account holder is the person using the account. Sharing access or allowing third-party use is a breach of these terms and may result in suspension.

The current version is always at this page address — /terms-conditions/ — and the last-updated date appears at the top. Bookmark this page if you want to track changes going forward.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.